Eva isn't joining my meetings as a notetaker
If Eva isn't showing up to take notes, run through these quick checks:
Is the toggle on? Open Eva ā Settings ā Notetaker and make sure Take notes during my meetings is turned on.
Is āOnly join meetings I hostā on? If it is, Eva only joins meetings you organize ā check that you're the host of the meeting.
Let Eva in. When Eva dials into the meeting, admit her from the waiting room like any other guest.
Toggle it off and on. If she still isn't joining, switch Take notes during my meetings off, wait a few seconds, and turn it back on.
Still not joining after that? Contact support and we'll take a look.
Managing Notification Frequency from Eva
If Eva sends daily agenda and calendar summary emails multiple times a day, the issue might be caused by recurring or misconfigured tasks.
To resolve this:
Open the Marblism dashboard and navigate to the "Tasks" section.
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Locate tasks related to "Daily Agenda" or "Daily Email Summary."
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Delete upcoming recurring tasks by selecting the trash icon or modify the task details to adjust the timing or recurrence settings.
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If you continue to receive multiple summary updates per day from Eva after the above steps, please contact support.