Rachel (your AI Receptionist) can provide access to recordings of your past calls so you can review important conversations anytime.
How to Retrieve Call Recordings
You can ask Rachel directly in the chat to pull up call recordings.
Simply type:
“Rachel, show me call recordings from September 1–3.”Rachel will return a list of calls from that time period.
Each entry will include a recording URL that you can click to listen back.
If You Don’t See the Recordings
If recordings aren’t showing up where you expect them:
Double-check the date range you entered.
If you’re still not seeing the calls you need, reach out to us with the exact dates and we’ll confirm the recordings for you.
Why Recordings Are Useful
Review important customer calls.
Check how Rachel responded in real situations.
Share call insights with your team for training or follow-up.
📞 Need Help?
If you’d like us to locate specific recordings for you, contact us at [email protected] and share the date range — we’ll verify and send them over.