Once you onboard her, you’ll receive a dedicated phone number (available in the US, Canada, UK, Australia, and Mexico) you can use anywhere:
On your email signature
On your Google Business Profile
On your website or contact page
When someone calls that number, Rachel answers — instantly.
Want Rachel to answer your existing business line? Forward it to her number: see Can Rachel answer calls to my existing business number?
💼 What Can Rachel Do?
Rachel is trained to handle the core tasks of a professional receptionist:
Answer Questions
Rachel can respond to common and custom questions from clients or prospects — from business hours and pricing to product features.Transfer Calls
If a call is urgent or needs your attention, Rachel can transfer the caller to your phone in real-time.Book Appointments
Rachel can access your connected calendar and schedule appointments without sending the caller to a clunky scheduling link.
📬 After Each Call
Once a call ends, Rachel automatically sends you a summary of the conversation.
Want more context? You can also chat with Rachel to review what was said and why.
🧠 Use Cases
Here’s how customers are using Rachel today:
As a Sales Assistant
Put Rachel’s number on your website to answer pre-sale questions and help convert visitors into paying customers.As a Receptionist
Let Rachel screen and manage all incoming calls — so you stay focused on your actual work.As an Appointment Booker
Perfect for coaches, service providers, and consultants who want something smarter than a booking link.
💡 Tip: During setup you can choose the country and area code for Rachel’s number. If your area code isn't available, see In Which Countries is Rachel Available?