Skip to main content

🔌 How to Disconnect or Change Your Inbox on Eva

Need to disconnect your email from Eva or switch to a different inbox? Here's how to do both.

Written by Ulric Musset

✅ 1: Change Your Connected Inbox

If you want to swap your inbox for another (e.g., switch from Gmail to Outlook):

  1. Go to Eva

  2. Click on "Settings"

  3. Open the Inbox tab and add your new inbox

    You’ll be prompted to connect a new inbox.

  4. Choose Your New Provider
    Select Google, Outlook, or IMAP — and follow the login steps.

🔕 Option 2: Temporarily Disconnect Eva from Email

If you want to pause Eva’s access to your inbox:

  1. Go to Eva

  2. Click the three-dots menu in Eva's chat header

  3. Click "Pause AI Employee"
    Eva will stop processing your inbox until you reconnect it.

Related Articles
Did this answer your question?