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🔌 How to Disconnect or Change Your Inbox on Eva

Need to disconnect your email from Eva or switch to a different inbox? Here's how to do both.

Written by Ulric Musset

✅ 1: Change Your Connected Inbox

If you want to swap your inbox for another (e.g., switch from Gmail to Outlook):

  1. Go to Eva

  2. Click on "Settings"

  3. Open the Inbox tab and add your new inbox

    You’ll be prompted to connect a new inbox.

  4. Choose Your New Provider
    Select Google, Outlook, or IMAP — and follow the login steps.


🔕 Option 2: Temporarily Disconnect Eva from Email

If you want to pause Eva’s access to your inbox:

  1. Go to Eva

  2. Click the three-dots menu in Eva's chat header

  3. Click "Pause AI Employee"
    Eva stops working on your inbox until you resume her: open the same menu and click "Resume AI Employee". Pausing doesn’t disconnect your inbox.


🔌 Option 3: Disconnect an Inbox Completely

  1. Go to Integrations and open Connected.

  2. Click the account, then click Disconnect.

If it’s an IMAP mailbox that teammates also use, disconnecting it stops it for everyone, and each person has to reconnect it.

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